PERSPECTIVES

Welcome to Retail 4.0

Welcome to Retail 4.0

Analysis

Welcome to Retail 4.0

May 27, 2020  |  BY

For decades, retail executives made business strategy decisions based on current trends, industry experience, and pure instincts. But Retail 4.0 has completely altered that approach. Everything is different. Now, consumers demand personalized service and customized offerings based on their past shopping behavior. The reality of omnichannel means consumers expect an exceptional experience anywhere they shop, be it in the store or through a device. On top of that, retailers must contend with consumers that have…  MORE

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Necessity is indeed the mother of invention. With the coronavirus pandemic affecting every human being and business on the planet, we’re seeing changes to how we work that will surely outlast this health crisis. For example, these days, instead of new hires being walked over to their desks, many are being handed laptops and instructions for accessing VPN and videoconferencing systems from home. In some cases, the new employees get the laptops and instructions sent to…  MORE

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Networks are the lifeblood every 21st century enterprise. Networks connect cloud applications, data, IoT (Internet of things) solutions, ecommerce systems, digital marketing mechanisms, employees, customers, and all of all other elements that comprise today’s business landscape. But often the needs of networks exceed what the traditional networking model can supply. The truth is that networks, ironically, can stall innovation rather than foster it the way they are intended. As an example, look at the ever-growing…  MORE

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Humans and machines have co-existed in offices for decades. Typewriters, computers, refrigerators, fax machines, clocks, printers, heaters, the list goes on and on. Artificial Intelligence (AI) is taking our workplace relationship with machines to a new level. In fact, we’re already interacting with machines each day, and due to the proliferation of AI and their associated chatbots, technology has become inherently part of almost everything we do in the office. Just look at how technology…  MORE

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When online shopping first became viable in the mid-1990s, everyone had predictions of what would happen to the retail industry. But with innovations in technology and demographic shifts, we now see that no one could’ve foreseen the current landscape. Here are the major retail trends – the good and not-so good: Shop online, get it at the store Not too long ago, it was a foregone conclusion that the Internet would kill off most brick…  MORE

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When you spend your days working on telecom and technology projects, you always have to keep one eye on the future. You have to prepare. Surprises aren’t good for us or our clients. In that light we decided to look ahead to 2021 and provide our thoughts about what will drive the industry. 20121 may be two years away, but for us it’s right around the corner. Create instead of manage Coming soon, telecoms will…  MORE

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In just a few years, digital transformation has shifted from a visionary idea to a real-world imperative. Today, any organization that takes itself seriously is either in the implementation phase, or has a digital implementation on the upcoming agenda. The next two to three years will be a critical for leaders shifting from planning to actual implementation. For the most part, executives understand the priority of digital technology – it’s no longer a tactic but the…  MORE

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Retailers no longer compete solely on persuading people to walk into their stores. Today, they also battle it out based on their technical wizardry. Specifically, the technology that creates engaging experiences while also making it easier to buy. Here are some of today’s best examples: Amazon Go Amazon has fulfilled every shopper’s dream: No more waiting in lines. At Amazon Go you grab what you need and walk out of the store, all with payment…  MORE

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