Posts by Bob McCallister

Unless you’ve been living deep in the Amazon jungle, you know how the world is now more connected than at any time in history. Technical advances, data sharing, and the massive digital transformation of corporations has sped up communication and created seamless connections between millions of people. But as much as we reap the advantages of this new order, we also have to contend with the negative ramifications on cyber security. Because wherever there’s sensitive…  MORE

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Cloud computing has become a common data storage method for organizations of all sizes, around the globe. But despite its popularity, the cloud computing concept, for some, still creates uncertainty and fear. One major concern is around security; specifically, that by using the public cloud, data could be essentially mixed in with the data of other individuals and businesses that share the same cloud. This is why we’ve seen growing interest in, and adoption of,…  MORE

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Every business unit thinks they should own every decision related to their function. There’s a lot of truth to that opinion. Marketing, sales, accounting – they’re all experts in their specific field. But sometimes decisions have to be made in context of larger goals. You have to bring in other perspectives. This is often the case with IT decisions. Sometimes, the IT department shouldn’t make every choice. Here’s why: Set realistic expectations You can’t determine…  MORE

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In just a few years, digital transformation has shifted from a visionary idea to a real-world imperative. Today, any organization that takes itself seriously is either in the implementation phase, or has a digital implementation on the upcoming agenda. The next two to three years will be a critical for leaders shifting from planning to actual implementation. For the most part, executives understand the priority of digital technology – it’s no longer a tactic but the…  MORE

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Retailers no longer compete solely on persuading people to walk into their stores. Today, they also battle it out based on their technical wizardry. Specifically, the technology that creates engaging experiences while also making it easier to buy. Here are some of today’s best examples: Amazon Go Amazon has fulfilled every shopper’s dream: No more waiting in lines. At Amazon Go you grab what you need and walk out of the store, all with payment…  MORE

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There’s no question that 21st century retail success depends on technical advancement. The companies that figure how to best implement artificial intelligence, apps, machine learning, and other technologies will most likely lead the pack. But it turns out this can be a one-sided relationship. Consumers want more – in this case, more humanity. That’s the overwhelming finding from a PwC survey of 15,000 consumers. In the U.S, 82% of consumers want more human interactions while…  MORE

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Are you old enough to remember “Y2K”? If so, you can recall predictions of technological and business disaster when the calendar clicked over from 1999 to the dawn of the 21st century. You also know that everything turned out just fine. That’s the risk of looking into the future and making claims. But since we’re in the business of providing technology consulting, we can’t quite help ourselves. Here’s what we expect to see in 2019….  MORE

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We all understand that technology constantly changes. Interestingly, it’s not only that old tools get swapped for new ones, it’s that our initial perceptions of, and uses for, a specific technology evolve as well. Take SD-WAN. When we first became aware of SD-WAN, it was considered as a smart replacement for legacy WAN solutions. Think of MPLS and you’ll understand where I’m going. But this approach has shifted with the rise of enterprise-level digital transformation….  MORE

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