Telecom & Technology Consulting
The pandemic ignited the remote work revolution, providing office employees with new levels of flexibility in their schedules. But with that flexibility came scrutiny from management: How much are they really working? Thus the growing trend of companies implementing software than monitors keystrokes and mouse movement to track worker productivity. Typically those being monitored sit in marketing, finance, sales, operations, and other key departments. Interestingly, the folks responsible for installing and maintaining the monitoring systems… MORE
The COVID 19 pandemic changed society in ways we couldn’t have expected. We have new hobbies, we spend more time with our families, we order take-out more often, and millions of us now work from home. “The Great Resignation” also caught us off-guard. That’s when thousands and thousands of people walked away from their jobs, leaving employers scrambling to find replacements – and often failing at the task. Now retail, hospitality, and transportation companies –… MORE
If you’re a CIO or CTO these days, “relaxing” is not part of your job description. You must constantly enhance your technical strategy in order for the enterprise to keep up and get ahead. Deliver and develop faster. Become more agile. Improve the customer experience. The quest to be better never stops. This is why organizations continually adopt new technologies, or swap out one for another. And while you may enjoy how those new tools… MORE
For some years now, the cloud has been one of the dominant forces in the technology sector. As it should be. The cloud has transformed business, fostering unforeseen levels of scalability and adaptability, accelerating innovation, streamlining operations and lowering costs. The topic has even infiltrated society at large, with everyday people casually talking about storing their data in the cloud. And just when “the cloud” seemed to have become ubiquitous, we now have a spin-off of… MORE
Anyone who’s purchased enterprise software understands the potential rewards and risks involved in the decision. On one hand you’re hoping your choice delivers what’s been promised: More efficiency, higher productivity, increased cost savings. One the other hand, in the back of your mind, no matter how confident you may feel in the choice, you wonder if it might end up to be a complete financial and business disaster. We never like to bring up the… MORE
Not so long ago, sustainability was an abstract concept exclusively discussed among professionals in the environmental space. Today, sustainability is crucial for the business sector, as reducing the negative impacts of climate change has become important for nearly every aspect of a company’s operations and bottom line. These changes are occurring due to the implementation of new technology, especially within the industrial sector. Many industrial brands have embraced this new business perspective. Leaders in manufacturing,… MORE
The past two years have been tough for retail. Stores had to close, malls turned into ghost towns, employees quit in droves. To adapt, retail businesses had to re-invent themselves in some form. Shift to e-commerce only, add curbside pickup as an option, or a hybrid of the two. To execute on any of these strategies, they had to enhance current or create new customer journeys. They had to improve information design and user experiences…. MORE
Over the past 10-15 years, the role of the CIO has expanded beyond being merely the gatekeeper of the company’s technology. CIOs have become key voices for overall strategic direction, and due to the pandemic, they must now be part of the overall discussion about the future of work for their organizations. To do so, they should make culture a priority over everything else. We’ve all come to see how physical location doesn’t affect job… MORE
