Technology is a double-edged sword. While enterprises always need the latest applications and software to boost sales, efficiency, and brand reach, those tools eventually become obsolete – and in turn, prevent further growth. The key is to recognize the indicators for updating your tech, which is essential for taking advantage of the latest innovations and business opportunities. One signal is when you notice an unusual amount of technical debt. But instead of perceiving this as…  MORE

Whether it’s the cloud, AI, The Internet of Things (IoT), and other emerging technologies, you have to know when to give the latest thing a chance. Somehow, you have balance the innovation necessary for growth with the risk management required to avoid disaster. It’s not easy. As much as the said technology offers promise, there are legitimate question marks. Is it secure? Is it better to be an early adopter and leap ahead of the…  MORE

If you’re like most of us in the tech world, you’re always being exposed to new possibilities for applying AI to projects. The technology continues to improve productivity, efficiency, and experiences, which is especially apparent with e-commerce. For starters, AI is revolutionizing how consumers use search. Whereas traditional search often delivers mostly irrelevant results, generative AI provides much more accurate results. That’s because AI can leverage the context of search queries, which in turn means…  MORE

In 1947, America’s first self-service gas station opened in Los Angeles. The concept of customers doing it themselves has come a long way since then, as we have all experienced with grocery stores, banking, and other types of business-to-consumer interactions. But self-service is no longer strictly reserved for the general public. Take self-service IT. Self-service IT solutions are precisely what the label implies: employees can resolve IT issues on their own rather than involving IT…  MORE

In the 21st century, retailers are constantly adapting to new market conditions by implementing ever-innovative technology. One primary – and very recent – example is how brands are adjusting to the rise of the “deskless” employee. Deskless workers are just that – they spend most of their time on their feet, interacting with customers and products. And retailers are counting on them more this year, as we continue to see a post-pandemic increase of in-store…  MORE

Technology can do wonders for growing retail operation. The right combination of software and systems improve the customer experience, enhance employee productivity, and optimize the supply chain. Cutting-edge technology can also provide another key benefit: frictionless shopping. “Frictionless shopping” means eliminating unnecessary steps or obstacles between a consumer’s desire to buy and the completion of the transaction. There has always been “friction” in retail, ever since the first medieval merchants set up shop hundreds of…  MORE

When it comes to technology, success isn’t strictly determined by the products you create or the services you offer. Competitive advantage, and the profits that come with it, often stems from the strength of your business partnerships. But developing a valuable alliance requires more than a handshake over coffee. Many estimates show that nearly 70% of strategic partnerships end in failure. That’s due to unrealistic expectations, misaligned objectives, and lack of precise communication. Don’t let that…  MORE

The gaming industry has traveled light years since the days when Pacman and Donkey Kong dominated pop culture. And it’s all due to rapid-fire advancements in technology from one year to the next. 2024 has taken gaming even farther, completely altering how we perceive the possibilities of games. One big driver for gaming acceleration has been Virtual Reality (VR). In fact, VR has brought a fundamental shift in gameplay mechanics and design possibilities. In turn,…  MORE