Posts by Richard Eyraud

The term “cloud computing” was first coined in the mid-1990s. Now cloud computing is a pillar of the modern business landscape. In 2018, enterprises spent an average of $3.5 million on cloud apps, platforms, and services. Today, IT departments allocate more than 30% their budgets to cloud computing, and nearly 80% of enterprises have a portion of their enterprise computing infrastructure in the cloud. All of that activity in the could needs to be monitored….  MORE

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Five months into the COVID-19 pandemic, I think it’s safe to say that most of us have adjusted to spending the majority of our time at home. We cook more. We read more. We’re not as restless as we were during the first weeks of the lockdown. We’re using telemedicine to communicate with our doctors. Video meetings – with colleagues, family members and friends – have transformed from novelty to the norm. Outside of our…  MORE

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The combination of cloud computing and streaming media is meeting the on-demand content needs of today’s users. That’s why network performance is so critical. Providers not only require networks that supply high levels of uptime, those networks must also be built with latency considerations in mind. Until recently, this has been a challenge, especially when attempting to provide low latency services to markets that lack the proper infrastructure for high-performance networking. Fortunately, edge computing solves this…  MORE

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Welcome to Retail 4.0

May 27, 2020  |  BY

For decades, retail executives made business strategy decisions based on current trends, industry experience, and pure instincts. But Retail 4.0 has completely altered that approach. Everything is different. Now, consumers demand personalized service and customized offerings based on their past shopping behavior. The reality of omnichannel means consumers expect an exceptional experience anywhere they shop, be it in the store or through a device. On top of that, retailers must contend with consumers that have…  MORE

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Although digital transformation (DT) is now a common pursuit of organizations across industries, there are still many – and often conflicting – perceptions and definitions of this method to reimagine how companies do business. No matter how you view DT, at the root it’s how enterprises are adapting to 21st century requirements by deploying an array of digital technologies. And although 97% of CIOs are currently leading digital transformations, their priorities may differ. In that…  MORE

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  It happened to the airplane, the telephone and the internet: All were once new, daring ideas that one day became as common as breakfast. Today, there’s no shortage of newer technologies that are on the verge of going mainstream themselves in 2020. Here are some of them: AI outsourcing grows As enterprises are discovering, Artificial Intelligence (AI) isn’t just for improving internal operations. AI also enhances the customer experience because it streamlines business processes….  MORE

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As we all know, the smartphone allows us to communicate beyond making old-fashioned phone calls. We have texting, instant messaging, and email. But from a technical standpoint, the blessing of so many options comes with the curse of fragmented communications. This problem led to the development of UcaaS (Unified Communications as a Service). Through the cloud, UcaaS integrates all of these communication methods. And just as communication tools have expanded, so has UcaaS, which is…  MORE

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When online shopping first became viable in the mid-1990s, everyone had predictions of what would happen to the retail industry. But with innovations in technology and demographic shifts, we now see that no one could’ve foreseen the current landscape. Here are the major retail trends – the good and not-so good: Shop online, get it at the store Not too long ago, it was a foregone conclusion that the Internet would kill off most brick…  MORE

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