Posts by Richard Eyraud

To say that companies ask a lot from their IT departments is the ultimate in stating the obvious. Not only are they responsible for keeping employees up and running, they’re essentially in charge of keeping the business up and running. They do so much, it’s surprising we haven’t yet put them in charge of making the coffee. That said, we do need their help with another task – one’s that’s worthy of their expertise: To…  MORE

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In 2011, the world was introduced to something called Siri. We were dazzled by a newfound ability to use our smartphones with our voices instead of with our fingers. Ten years later, voice assistants have evolved beyond what we could’ve imagined when we were first introduced to Siri. Amazon, Google, and Apple now have their own versions of voice assistants, and it seems like everyone has (or is planning to get) a smart speaker. Experts…  MORE

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These days, companies can no longer remain competitive just because they have innovative products or services. They need the right data to make real-time, informed choices on the entire lifecycle. In this way, any business is only as good as its data. The trick is transforming that raw data into analytics – to provide decision-makers with actionable knowledge to enhance workflows, boost marketing and sales programs, and understand customer behaviors. But to get the most…  MORE

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Job titles are odd things. They indicate what you do for a living, but they can also limit the way others perceive the real value you deliver. No role exemplifies this problem more than Chief Information Officer (CIO). As we all know, those with the CIO title have always been responsible for a lot more than “information”. They have been the backbone of the organization, assuring the efficiency of workflow and business processes. “Business decisions”…  MORE

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Most technologies, own their own, can help providers deliver exceptional service to their customers. But when two great technologies complement one another, customers can benefit even more. I bring this up because of the parallel paths being taken by cloud providers and 5G providers. Specifically, cloud operators continue to build the tools and services that host today’s mission-critical applications. Meanwhile, we’re seeing mobile operators increasingly deploy 5G access networks. It seems that at some point,…  MORE

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I remember when I first saw a drone hovering in the sky above my house. What I initially thought was a small alien craft spying on me turned out to be my neighbor simply having some fun with his new toy. This was 10 years ago, when drones were a novelty. But now these unmanned aerial vehicles are commonplace. Drones are used for military operations, farming, oil and gas exploration, filmmaking, construction, disaster relief, and…  MORE

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The term “cloud computing” was first coined in the mid-1990s. Now cloud computing is a pillar of the modern business landscape. In 2018, enterprises spent an average of $3.5 million on cloud apps, platforms, and services. Today, IT departments allocate more than 30% their budgets to cloud computing, and nearly 80% of enterprises have a portion of their enterprise computing infrastructure in the cloud. All of that activity in the could needs to be monitored….  MORE

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Five months into the COVID-19 pandemic, I think it’s safe to say that most of us have adjusted to spending the majority of our time at home. We cook more. We read more. We’re not as restless as we were during the first weeks of the lockdown. We’re using telemedicine to communicate with our doctors. Video meetings – with colleagues, family members and friends – have transformed from novelty to the norm. Outside of our…  MORE

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