Telecom & Technology Consulting
Retail has always took advantage of new technology. From neon signs to cash registers to the shopping cart with wheels, technology has continually made it easier for consumers to shop and for store owners to sell. Now comes yet another advancement that’s already changing the retail landscape: Machine Learning. In fact, some experts feel machine learning will have a similar impact on retail as the industrial revolution did on manufacturing. For those unfamiliar with the… MORE
If you attended the 2016 Consumer Electronics Show, you couldn’t help but notice the endless amount of virtual technology being promoted. The display makes sense. With the way virtual reality (VR) is moving, it’s quickly becoming a major source of content delivery. And just like video was in the not-too-distant past, VR will present opportunities but also hurdles for telcos and content service providers. Video caused a substantial increase in Internet traffic. VR will increase… MORE
Across the country each morning, millions of people get ready for work. They shower, get dressed, make breakfast, maybe catch up on the news before heading out of the door. Something else is becoming part of that routine: They’re putting on wearables such as fitness trackers and smartwatches. As these devices have grown more popular, they’re starting to be common in offices. But similar to proliferation of mobile apps, impatience to get wearables to market… MORE
For years we’ve been hearing about virtual reality, the technology that will replicate “real life” and allow us to interact with it. Flying through space, riding a horse in the jungle, swimming in oceans with dolphins – with virtual reality just about any scenario is possible. The technology has been in development for decades and it seems it’s recently turned a corner. We can now take mental trips with devices like Samsung Gear VR and… MORE
Over the past ten to fifteen years, the ability to expand into new markets has been made easier with the rise of Internet technology. It’s technology that’s become cheaper, more efficient and easier to deploy, with a growing amount of convenient features. There was a time when companies needed to purchase tons of expensive equipment to set up new offices overseas. Today that task can be done, in large part, by connecting some cables and… MORE
The Internet of Things (IoT) is growing fast. So fast, in fact, that Gartner predicts that we’ll have 20.8 billion connected devices by 2020. All of these connections will improve efficiency and improves lives, for people in your neighborhood and businesses around the world. But with any innovation, especially something that has mass scale, the IoT’s amazing benefits come with potential security pitfalls. Connectivity strength is a security weakness The IoT is revolutionary since it… MORE
If you’re old enough to remember professional basketball in the 1990s, you surely recall the dominance of Michael Jordan. It got to the point that opposing teams implemented a wishful thinking type of strategy: In order to beat the Bulls, they had to contain Jordan, since stopping him was impossible. Although passes were the only thing that Jordan ever stole, the same strategy applies to how companies have to approach hackers looking to steal credit… MORE
When you hear the words “customer service”, what immediately comes to mind? You might think of the textbook definition: the way you can resolve issues with a specific company. On the other hand, your skeptical side may come out and think of a false promise filled with long waits and inadequate results. Unfortunately, telecom customers have increasingly fallen into the latter category. With slick marketing campaigns, telecoms constantly promote the speed and quality of their… MORE
