With your company’s workforce pretty much on their smartphones and tablets all the time, they’re now a mobile workforce. That’s where IT professionals have to consider the benefits of enterprise mobility.
We understand that executing a smart enterprise mobility strategy can be easier said than done; it can take a lot of time to get it right.
But it’s worth all the late night meetings and empty pizza boxes. Your company’s workforce gets safe, 24/7 access to enterprise data, meaning more productivity.
Who will use it?
What apps does the workforce need to access? How often, what times of day? How much data? What type of data? What devices do they prefer, which ones will make them run away?
Remember, you’re building the mobile strategy for people with various quirks, work requirements and preferences. Understanding this set of criteria allows you to build something that directly maps back to their needs, and allows you to create something that makes everyone efficient. Even more, something they actually want to use.
What’s the point, anyway?
You build things for people, but you’re really building things to achieve specific business goals. So identify upfront how the mobility strategy can – and should – help the company go from point A to point B. Increased revenue, reduce employee turnover, more efficient meetings, more closed deals, whatever can improve the company as a whole.
These considerations also help leaders to buy-in to the overall concept. When they see how it benefits workers and the bottom line, it’s pretty hard to resist.
But which device do we build for?
Obviously, part of the planning involves the platform on which to base the strategy. You have iOS in one corner, Android in another. But you can’t forget about Windows and other popular platforms.
Allowing for multiple platforms will cast a wider net. The benefit of offering a single platform is lower costs, but it can restrict usage across the company. Choose for today while also being flexible for tomorrow.
What about the cost?
Enterprise mobility can bring up a number of cost issues, especially if your company uses multiple mobile service providers for what are actually redundant services, or even services that no one actually uses.
Think about creating a concise list of approved devices and services – this cuts the fat on the amount of vendors and simplifies billing. Also look into telecom services like Cost Accountability, which provides transparency into usage of specific services.
Total-cost-of ownership can also be controlled with your company’s very own app store. These custom apps can boost productivity and help workers get more from their device(s) of choice.