No matter a CIO’s expertise or track record of success, every project has the potential to creep in the wrong direction or progress slower than anticipated. This occurs more often than is generally believed, especially within mid-sized and large enterprises. And the stalling or drifting of the project can be so subtle that even the most attention-detailed CIOs and project managers may not realize what’s happening. Once they become aware of the situation, timelines and…  MORE

In the constant quest to create more revenue streams, companies don’t have to restrict themselves to developing new products or services. They can also leverage the goldmine in their enterprise data. Most likely, your organization is sitting on a massive, yet untapped, amount of data from both consumers and business activity. That information can be monetized by leveraging it into a new offering that meets a growing market demand. And with IT leaders now being…  MORE

To compete, every major retailer on the planet must have a powerful e-commerce operation. Yet for those who also offer brick-and-mortar shopping, many are experiencing a disconnect between their in-store and online commerce solutions. This can cause major revenue issues, as a retailer’s omnichannel expertise has much to do with their success. But only 6% of retailers report that they provide consistent omnichannel experiences. Lack of consistency leads to lack of personalization throughout the e-commerce…  MORE

CEOs count on their technology leaders to improve productivity, drive growth, and facilitate marketing and sales initiatives. At the same time, they also have to be aware of costs, and keep spending as lean as possible. The costs of the cloud are one primary area where CTOs and CIOs can cut the fat. In fact, tech leaders often waste money on cloud services that would be better spent on other mission-critical projects. Overspending on the…  MORE

Every CIO has to consider others players in their category when formulating technical strategies. But they must also grapple with risks presented by outages, supply chain issues, cyber attacks, and the unpredictability of today’s global business climate. These forces can affect the bottom line as much as any competitor. This is why tech leaders are increasingly focusing on identifying and mitigating risks. And in the process, they’re proving that resilience efforts can deliver measurable ROI….  MORE

When it comes to launching new technology, ROI is always the ultimate measuring stick. That’s especially true with AI initiatives, which carry a special sense of urgency. The question is, when is it realistic to know if the investment paid off? Despite the promise that AI will automatically deliver positive results, it’s common for companies to be challenged to locate ROI after launch. In our experience, tech leaders would be wise to not expect those…  MORE

Starting during the dotcom era of the mid 1990s, we’ve seen a vast shift in the traditional corporate hierarchy. Whereas the CEO used to make every decision unilaterally, he or she must now consider the perspectives from leaders of other key departments. That’s especially true for the CIO, which is why tech leaders and CEOs need a special type of collaborative relationship. And that’s the way it must be for success. Every single organization’s fortunes…  MORE

Leaders always focus on the success and growth of their organizations. Vendors are there to help with those endeavors. But what happens if a partner, like your IT provider, all of a sudden shuts its doors? Perhaps there’s been a bankruptcy or dissolution process. Just like that, you’re scrambling to find a replacement that’s essential to daily operations. Dealing with this unfortunate scenario requires the same thinking you apply to internal what-ifs, such as security…  MORE