With all of the technical and telecom innovations coming from America, you’d think we’d have some of the fastest Internet speeds on the globe. Not so. Just take a look at a recent state of the Internet report. We don’t even rank in the top 10 – those spots are occupied by South Korea, Sweden, Norway, Japan, Netherlands, Hong Kong, Latvia, Switzerland, Finland and Denmark. The U.S currently ranks 17tth. These are statistics that would…  MORE

As global telecom consultants with decades of combined experience, there’s no client issue that surprises us. We’ve seen it all. But there is a certain mindset that does cause us to scratch our heads: Why do CIOs and IT executives continually get all bright-eyed with the latest sexy technology and forget about the need for a strong network foundation? Take the cloud, for example. We regularly meet with companies who want cloud-this, cloud-that, but they…  MORE

With the rise of the sharing economy, we’ve seen a new type of business model being embraced around the world. Just look at companies like Uber, Airbnb and Etsy. Their success isn’t due so much to hordes of superstar salespeople or expensive branding campaigns. Their secret weapon? Customers trust them. The telecom industry could do well to study this phenomenon and apply the lessons to their own way of practicing business. The cold truth is…  MORE