Every time a CIO makes a major decision, they’re simultaneously not making an alternate decision. These are trade-offs. You favor innovation over stability. Speed over security. Transformation over cost reduction. Whatever the trade-off, the final decision depends on long-term goals, priorities, budget, and market conditions. The challenge is that you can usually make a rational and sound argument for every potential option. What’s a tech leader to do? Consider the decision to invest in the…  MORE

By the time you read this sentence, chances are you’re getting a bit tired of hearing about the wonders AI can do for your organization. You experience those benefits every day: Vast increases in efficiency, exponential growth in productivity, liberation from much of the humdrum of modern work. But the legitimate rewards of AI can come at a price – one that erodes the very judgment and critical thinking that technical professionals depend on. Despite…  MORE

Any history of technology must include discussion of the unintended consequences of innovation. The so-called paperless office increased paper consumption. Email and texting caused employees to work more hours. Social media exposed us to privacy and security issues. Inside IT departments, a different flavor of unintended consequences has reared its head: Adopting AI to increase efficiency and cut costs may eventually leave them without capable IT leadership in the pipeline. By replacing junior and entry-level…  MORE

If you ask any technology leader about their core priorities, you’re likely to hear them mention cloud migration, digital transformation, and AI adoption. As a collection, these initiatives are part of modernization. But for those projects to succeed, enterprises must first modernize their infrastructure. This is much easier said than done. Every major technical project brings risks, and in the case of modernization, the most potentially damaging risks are those staring CIOs right in the…  MORE

Ever since the dawn of the “Digital Transformation” concept, IT leaders have perceived the initiative as a point A-to-point B type of project. Specifically, at a high level, that means integrating digital technology into every aspect of the enterprise. But the cultural and business context for digital transformation has changed – in fact, it constantly changes, especially with the introduction of emerging technologies like AI. Transformation, in itself, is no longer the sole objective. You…  MORE

There’s an adage that says there are three kinds of people: 1) Those who make things happen; 2) Those who watch what happens; 3) And those who wonder what happened. If you’re a technology leader, you never want to be in the 3rd category. But that may be your fate if you don’t recognize the importance of making fast decisions. When projects don’t turn out as you expected, blame often points to a technical issue….  MORE

Among their key responsibilities, CEOs must assure that their organizations keep up with the latest technical innovations. Falling behind, or being too slow to implement the new solution, can put them in a competitive hole that’s difficult to climb out of. This is why CEOs often want to make technology transitions as soon as possible – seemingly starting tomorrow. But for CIOs, the challenge is bringing the company leader down to earth and distinguishing for…  MORE

As technology evolves, so do the revenue opportunities for retailers. The dotcom era fostered the buy-it-anytime, anywhere convenience we all now take for granted. With the AI era now in full-swing, retail enterprises have yet another dimension to improve the ecommerce experience even more. AI isn’t a mere tool – implementation of this technology is a competitive necessity. In just a few years since its ascension into the retail landscape, AI has exponentially expanded the…  MORE