In the quest to boost employee productivity, customer satisfaction, and corporate profits, tech leaders try to balance the need for innovation with the requirement to minimize costs. That means continually assessing where they can cut spending. Your cloud initiative is one of the best areas to investigate – in most organizations, it’s a huge source of wasted dollars. Begin your cost-cutting imitative by defining your cloud strategy. This is critical – lack of a clear…  MORE

Every day in countries around the world, organizations are planning business transformations or executing on their vision. They’re attempting to enter new markets. They’re looking to speed up processes. They want to go from product-based offerings to a service-based model. But no matter the goal, no matter the power of your strategy, the transformation won’t deliver desired results if underlying processes are broken, outdated, or ill suited for the task at hand. The problem isn’t…  MORE

At this point in the 21st century, AI adoption is no longer something for an organization to investigate – it’s fundamental for competitive advantage. And while tech leaders are tasked to carry out immediate implementation, they can’t blindly dive into a full-scale AI initiative without being aware of potential negative ramifications. There are trade-offs, as well as a balancing act to perform. For starters is the debate between speed and security. Everyone wants a fast…  MORE

Leaders understand that technical innovation is essential for continued growth. But many organizations, due to lack of resources or lack of expertise, are unable to scale to their systems to next level. This is why more and more companies are turning to their trusted partners for help. The right technology partner acts as an organizational psychologist, filtering the politics, egos, and shortsighted viewpoints into a prudent innovation strategy. With this objectivity, they can then define…  MORE

Many of today’s CIOs and CTOs have career aspirations that go beyond the realm of technology. More than mere tacticians and implementers, they possess the strategic vision that can foster long-term organizational goals. The problem is, other executives in the company, as well as the board, may not be aware of their deeper capabilities. This is where technology leaders must make an impression when discussing the initiatives they’re currently overseeing and planning for in the…  MORE

No matter a CIO’s expertise or track record of success, every project has the potential to creep in the wrong direction or progress slower than anticipated. This occurs more often than is generally believed, especially within mid-sized and large enterprises. And the stalling or drifting of the project can be so subtle that even the most attention-detailed CIOs and project managers may not realize what’s happening. Once they become aware of the situation, timelines and…  MORE

In the constant quest to create more revenue streams, companies don’t have to restrict themselves to developing new products or services. They can also leverage the goldmine in their enterprise data. Most likely, your organization is sitting on a massive, yet untapped, amount of data from both consumers and business activity. That information can be monetized by leveraging it into a new offering that meets a growing market demand. And with IT leaders now being…  MORE

The sales team used to be solely responsible for driving revenue and profits. That’s not the case anymore. Company growth is now also a key responsibility for CIOs and their teams, which is why tech leaders are increasingly focusing on building customer-focused work processes and cultures. Instead of a technology-first IT strategy, smart CIOs have been ensuring that the call center has robust customer content. This is all part of an omnichannel focus that prioritizes…  MORE