For those of use who live in cities, it’s impossible to fathom an existence without fast Internet speed. We assume that our friends, neighbors, and the people we pass by on the sidewalk have similar broadband or high-speed Internet plans. And I think I could speak for most and say that rural areas are where we’d find the lowest rate of access to the web, where as urban areas enjoy the highest rate of access….  MORE

If you’re old enough to remember professional basketball in the 1990s, you surely recall the dominance of Michael Jordan. It got to the point that opposing teams implemented a wishful thinking type of strategy: In order to beat the Bulls, they had to contain Jordan, since stopping him was impossible. Although passes were the only thing that Jordan ever stole, the same strategy applies to how companies have to approach hackers looking to steal credit…  MORE

The next time you use your favorite mobile app to order food or check the score of the game, keep in mind that your personal data may not be safe. Ever since the dawn of the world wide web, security has been a major issue. And as usage and ecommerce grew in scale, those security problems exploded exponentially. Today, a firmly entrenched Internet security industry, composed of companies and consultants, is here to help keep…  MORE

When you hear the words “customer service”, what immediately comes to mind? You might think of the textbook definition: the way you can resolve issues with a specific company. On the other hand, your skeptical side may come out and think of a false promise filled with long waits and inadequate results. Unfortunately, telecom customers have increasingly fallen into the latter category. With slick marketing campaigns, telecoms constantly promote the speed and quality of their…  MORE

When it comes to technology, we humans tend to be fickle, switching from one tool to another as the tides of popularity ebb and flow. Consider how we listen to music. The 1980s welcomed the birth of the compact disc, which eliminated those old scratchy LP records. Suddenly we got better sound and more space in our homes. Then MP3s and online streaming replaced the CD, giving us even more space in our homes with…  MORE

With all of the technical and telecom innovations coming from America, you’d think we’d have some of the fastest Internet speeds on the globe. Not so. Just take a look at a recent state of the Internet report. We don’t even rank in the top 10 – those spots are occupied by South Korea, Sweden, Norway, Japan, Netherlands, Hong Kong, Latvia, Switzerland, Finland and Denmark. The U.S currently ranks 17tth. These are statistics that would…  MORE

As we creep farther into the 21st century, businesses have come to realize how big data can be a huge catalyst for growth. Extremely large data sets are being analyzed within seconds to show patterns regarding how buyers behave, be it B2B or B2C, brick and mortar or online, tablet or smart phone. From thousands and thousands of processors, disparate data is transformed into actionable intelligence; companies can derive practical value from otherwise abstract numbers….  MORE

Every day in offices around the world, companies are adopting a cloud-based strategy. And how can you blame them? Moving applications and services to the cloud offers technological flexibility, cost savings, and convenience for both employees and customers. Now, it might be odd coming from a company that sells cloud services, but we believe that there’s also a downside to all of this cloud business. The problem: the cloud can open up data security issues, a…  MORE