As global telecom consultants with decades of combined experience, there’s no client issue that surprises us. We’ve seen it all. But there is a certain mindset that does cause us to scratch our heads: Why do CIOs and IT executives continually get all bright-eyed with the latest sexy technology and forget about the need for a strong network foundation? Take the cloud, for example. We regularly meet with companies who want cloud-this, cloud-that, but they…  MORE

With the rise of the sharing economy, we’ve seen a new type of business model being embraced around the world. Just look at companies like Uber, Airbnb and Etsy. Their success isn’t due so much to hordes of superstar salespeople or expensive branding campaigns. Their secret weapon? Customers trust them. The telecom industry could do well to study this phenomenon and apply the lessons to their own way of practicing business. The cold truth is…  MORE

Beyond the day-to-day marketing, business development, operations, and human resources activities, every company must also contend with security threats. It’s simply part of the process of doing business in the digital age, when cyber crime can lead to financial losses, reduced productivity and poor customer confidence. Given this reality, it’s imperative for your business to periodically invest time in reviewing your cyber security protections. Some tips: Clean out the clutter With all the concern about…  MORE

A lot of us assume that the wi-fi we pay for is the best we can get. If the service provider tells us it’s the fastest they offer, we accept it on face value. But what we believe about service providers isn’t always the truth. These days, there’s no reason you need to accept slow wi-fi, especially with that substantial check you write each month. Here are some tricks to boost performance. Don’t forget about…  MORE

The performance of your business depends on the performance of your network. And as you grow, it’s a must to accommodate the network for more employees, more usage, more data, more interactions and hopefully more transactions. But everything can go south in a heartbeat if you don’t have enough bandwidth to handle new network demands. How do you know when you’ll need more capacity? Since no one is a soothsayer, it’s impossible to predict. That’s…  MORE

Smart phones, tablets, laptops, desktops. Email, Facebook, Twitter, Instagram, text. With so many devices and myriad ways to communicate and stay connected, we’ve become a nation that doesn’t know how to say “no” to typing out the next message. We all see this problem play out in our daily lives. Take a ride on any form of public transportation and it seems that everyone is using a device – texting or surfing the web on…  MORE

More and more businesses are using Voice over IP (VoIP) to reduce spending, implement richer features , and ensure efficiency of their organization’s IP networks. One key aspect of VoIP is the inclusion of Session Initiation Protocol (SIP), which aids in the conversion of voice to data over IP networks. As you shop for the right provider, be on the lookout for these attributes: Make sure you can collaborate For SIP to work with maximum…  MORE

When companies seek to adapt to the digital tranformation, “leadership” is usually the first item on the to-do list. Hire a new CTO, CIO, CMO, Chief Digital Officer, the amount of possible job titles goes on and on. But while leadership is obviously essential for going from point A to point B, it can often be the quality that displaces other legitimate contenders to help a company land on safe digital shores. We believe that…  MORE