Beyond the day-to-day marketing, business development, operations, and human resources activities, every company must also contend with security threats. It’s simply part of the process of doing business in the digital age, when cyber crime can lead to financial losses, reduced productivity and poor customer confidence. Given this reality, it’s imperative for your business to periodically invest time in reviewing your cyber security protections. Some tips: Clean out the clutter With all the concern about… MORE
The performance of your business depends on the performance of your network. And as you grow, it’s a must to accommodate the network for more employees, more usage, more data, more interactions and hopefully more transactions. But everything can go south in a heartbeat if you don’t have enough bandwidth to handle new network demands. How do you know when you’ll need more capacity? Since no one is a soothsayer, it’s impossible to predict. That’s… MORE
More and more businesses are using Voice over IP (VoIP) to reduce spending, implement richer features , and ensure efficiency of their organization’s IP networks. One key aspect of VoIP is the inclusion of Session Initiation Protocol (SIP), which aids in the conversion of voice to data over IP networks. As you shop for the right provider, be on the lookout for these attributes: Make sure you can collaborate For SIP to work with maximum… MORE
In the past, companies were stuck with one choice for telecommunications services: a single provider that would offer you limited options with little or no flexibility. But today’s businesses require a customized mix of voice and data services that is best designed by an independent telecom consultancy. An independent telecom consultancy will not only help you choose the right package of services for your business, you’ll save money and receive prompt, personalized service. A personal… MORE
Technology can change so fast these days that businesses can’t keep up with the new capabilities. Add in the fact that each innovation has its own label, and you get an environment where everyone is speaking a different language. It’s hard enough for companies to understand the real-world benefits of a telecom product or service. Then we can make it even more difficult to decipher by using an acronym that requires a long explanation. We… MORE
Coming soon, a number of objects in our lives will be connected, automatically sharing information and performing functions to save us time and hassle. Thermostats, fitness trackers, car door locks, toll booths, refrigerators, espresso machines, outdoor lighting – they’ll all be part of the Internet of Things (IoT). But someone needs to be responsible for assuring they all stay connected. It’s the perfect opportunity for carriers to deliver more value than ever before. How? –… MORE
“Plain old telephone service” might seem like a timeworn phrase spoken by your grandmother from the Midwest. But it’s actually a legitimate term telecom companies use to describe, well, plain old telephone service. They even have nifty acronym for it – POTS. “Old” is the operative word here, as the traditional landline is going away like an object in the rear-view mirror. POTS revenue is declining, maintenance costs are rising, and customer service is almost… MORE
Every business, no matter the category, is undergoing a digital transformation. That’s because today’s user has all the power – they can view, shop, and make a number of decisions from any device, anytime, anywhere. Networks must now employ the combination of automation, intelligence and analytics to adapt to this new user behavior. Built properly and used correctly, your network can measure every user action to improve efficiency, reduce costs and provide a more responsive… MORE