In the past, companies were stuck with one choice for telecommunications services: a single provider that would offer you limited options with little or no flexibility. But today’s businesses require a customized mix of voice and data services that is best designed by an independent telecom consultancy. An independent telecom consultancy will not only help you choose the right package of services for your business, you’ll save money and receive prompt, personalized service. A personal…  MORE

The Internet of Things (IoT) has quickly morphed from something out of science fiction into a reality for both businesses and consumers. Today, many of us can control alarm systems in our homes with a smartphone. We can turn on the thermostat when driving back from work. These innovations have changed the way we live, but they are also changing how we do – and will – conduct business at the most core level. For…  MORE

Technology can change so fast these days that businesses can’t keep up with the new capabilities. Add in the fact that each innovation has its own label, and you get an environment where everyone is speaking a different language. It’s hard enough for companies to understand the real-world benefits of a telecom product or service. Then we can make it even more difficult to decipher by using an acronym that requires a long explanation. We…  MORE

As we get into the swing of 2016, we felt it was important to address the telecom landscape and discuss the changes we foresee. Telcos now play in an ultra-competitive arena – increasing customer demands and new vendors mean they have to shift gears quickly to offer increased efficiency, enhanced products and better serve their customers. Here are some trends to look for: Everyone wants broadband. And more of it Bandwidth has become like sugar:…  MORE

Coming soon, a number of objects in our lives will be connected, automatically sharing information and performing functions to save us time and hassle. Thermostats, fitness trackers, car door locks, toll booths, refrigerators, espresso machines, outdoor lighting – they’ll all be part of the Internet of Things (IoT). But someone needs to be responsible for assuring they all stay connected. It’s the perfect opportunity for carriers to deliver more value than ever before. How? –…  MORE

We all know about the benefits of the cloud: virtual data storage, with the ability to access information with any device, anytime, anywhere on the planet. Now it’s time to extend those benefits to your phone lines. Welcome to the world of cloud-based PBX systems, a cheaper, more scalable options for businesses of all sizes. Only pay for what you use If you have a traditional PBX phone system, you’re paying more than necessary. First…  MORE

If you work in an office, you’ve probably had an experience like this: You’re rushing to a meeting and try to send a file to a prospect or colleague with your smart phone, but it’s not working. That darn inconsistent wireless connectivity has struck again. You have to go to just the right spot in the hallway or corner or kitchen to sync up. Stand there, hold still and hope for a connection. Fortunately, that…  MORE

“Plain old telephone service” might seem like a timeworn phrase spoken by your grandmother from the Midwest. But it’s actually a legitimate term telecom companies use to describe, well, plain old telephone service. They even have nifty acronym for it – POTS. “Old” is the operative word here, as the traditional landline is going away like an object in the rear-view mirror. POTS revenue is declining, maintenance costs are rising, and customer service is almost…  MORE